Frequently Asked Questions

Web browsing and Internet sites

3.1 What can I do to protect my children from seeing all that bad things I hear are on the web?

We suggest checking out our WWW support web page at WWWFaQ.htm
 

3.2 How can I change my browser's default start page so that it loads System Resource's home page?

It's a good idea to do this because we often post announcements and information for all there, and you will very likely see faster start up times for your browser, because it doesn't have to connect to someplace out on the Internet. Loading our home page, which you are close to, will be much quicker.

Here are instructions for the popular browsers:

Internet Explorer
Go to View, then Options, choose the Navigation tab, and enter http://www.sysr.com/search.html as the Start Page.

Netscape Navigator

Click on Options, then General Preferences, and enter http://www.sysr.com/search.html in the text area next to Browser Starts With.

Netscape Communicator

Click on Edit, choose Preferences, then click on Navigator, then enter http://www.sysr.com/search.html in the text area within the Home Page section.
 

3.3 When I try to surf the web with my browser, I get an error that says there was no DNS entry.

This happens quite often with Windows and Mac users alike. Chances are, you can fix it by simply rebooting your computer and trying again.

If after doing that it still doesn't fix it, double-check that your network configuration lists the two DNS servers that were given to you when you signed up. These are: Server Assigned. Place no numbers in this dialog box.

If there are numbers in these boxes, then you have problems. Remove them and try again.

Sometimes it may happen that the DNS (Domain Name Servers) are unreachable (possible, but this is a very rare occurrence). Don't fear, however, if our DNS is down for some reason, it will be working shortly.

Another reason for this error is that you have mistyped the URL. Always double-check your spelling before anything else.
 

3.4 A site I just connected to earlier in the day is now impossible to bring up! It says the server may be down.

Like all machines, computers sometimes break down or need maintenance. Web servers are no different, and occasionally they may be offline for whatever reason. There is nothing we can do when you see this error. You'll just have to try again later.
 

3.5 Connecting to some web sites is really slow. What's wrong with Niagara Internet's connection to the Internet?

Packets of data traveling over the Internet are often slowed down or stopped due to hardware problems or traffic saturation at routers outside of our network. Such slowdowns are particularly prevalent during the evening hours in the U.S. There is not a thing we can do to prevent this since your data needs to pass through multiple routers we do not control on the way to its destination.

The major backbone networks (MCI, AT&T, Sprint, UUnet, etc.) carry the majority of Internet traffic, so the rest of us are affected by problems they have with their equipment.
 

3.6 When I type in a web address, I don't get any results!

It's possible, and happens to new users all the time, that you are typing a web address at a search engine (Yahoo, Altavista, etc.). If you already know the URL of a web site, then there is no need to do any searching for it.

Enter the address into your web browser's URL area and hit Enter. With Internet Explorer, it's called Address. In Netscape, this is called Location or Netsite.

 

 

 

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